Refund Policy

REFUND AND RETURN POLICY

Our refund and return policy lasts 14 days. If 14 days have passed since your purchase, FindBetterDealsOnline cannot offer a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be returned in its original packaging.

Certain types of goods are exempt from return. Perishable goods, such as food, flowers, newspapers or magazines, cannot be returned. We also do not accept intimate or sanitary products, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Certain health and personal care items

To complete your return, we require a receipt or other proof of purchase.

Please do not send your purchase back to the manufacturer.

Partial refunds

In certain situations, only partial refunds may be granted:

Books with obvious signs of use
Opened CDs, DVDs, VHS tapes, software, video games, cassettes or vinyl records
Any item that is not in its original condition, is damaged, or is missing parts for reasons not attributable to FindBetterDealsOnline
Any item returned more than 14 days after delivery

Refunds

Once your return has been received and inspected, we will send you an email confirming receipt of the returned item. We will also notify you whether your refund has been approved or rejected.

If your refund is approved, it will be processed and automatically credited to your credit card or original payment method within the applicable processing period.

Late or missing refunds

If you have not yet received your refund, please check your bank account again.

Then contact your credit card provider, as it may take some time before the refund is officially posted.

Next, contact your bank. Processing times may apply before a refund appears in your account.

If you have completed these steps and still have not received your refund, please contact us at [email protected].

Sale items

Only regular-priced items are eligible for a refund. Sale items are non-refundable.

Exchanges

We only replace items if they are defective or damaged.

© 2026 FindBetterDealsOnline. All rights reserved.

We offer a reliable and convenient e-commerce platform, connecting people with products that improve their daily lives.

Dollar Media Technology Limited Kam Fone Mansion, 16 KAMFONG STREET, YAU TSIM MONG DISTRICT KOWLOON, Mong Kok, Hong Kong

© 2023 findbetterdealsonline.com – All rights reserved.